Privacy policy

This Privacy Policy describes how Persa Milano (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from persamilan.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and security questions.

  • Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information to process your payments and fulfill your orders.

How We Use Your Personal Information

  • Providing Products and Services. To process payments, fulfill orders, send notifications, manage your account, and facilitate shipping, returns, and exchanges.

  • Marketing and Advertising. To send marketing and promotional communications by email or postal mail, and to show you relevant advertisements. If you are an EEA resident, the legal basis is our legitimate interest under Art. 6(1)(f) GDPR.

  • Security and Fraud Prevention. To detect, investigate, or take action regarding possible fraudulent or malicious activity. If you are an EEA resident, the legal basis is our legitimate interest under Art. 6(1)(f) GDPR.

  • Communicating with You and Service Improvement. To provide customer support and improve our Services, in our legitimate interests under Art. 6(1)(f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services, to run analytics, and to better understand user interaction with the Services. Most browsers accept Cookies by default, but you can choose to remove or reject Cookies through your browser controls.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and third parties who perform services on our behalf (e.g., payment processing, data analytics, customer support, fulfillment, and shipping).

  • Business and marketing partners to provide services and advertise to you.

  • Third parties when you direct or consent to such disclosure.

  • In connection with a business transaction, to comply with applicable legal obligations, or to enforce applicable terms of service.

Third Party Websites and Links

Our Site may provide links to third-party websites or platforms. We are not responsible for the privacy or security of such sites. Please review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us to request deletion.

Security and Retention of Your Information

We take reasonable steps to protect your personal information. However, no security measures are perfect, and we cannot guarantee absolute security. We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Request deletion of your personal information.

  • Request correction of inaccurate information.

  • Receive a portable copy of your personal information.

  • Opt out of the sale, sharing, or targeted advertising use of your personal information.

  • Restrict our processing of your personal information.

  • Withdraw consent where we rely on consent to process your information.

  • Appeal our decision if we decline your request.

  • Opt out of promotional emails at any time using the unsubscribe link.

To exercise any of these rights, please contact us using the details below.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority. For EEA residents, the list of supervisory authorities can be found here.

International Users

Your personal information may be transferred, stored, and processed outside the country in which you reside. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Company Information

Persa Milano
1410 3rd St Promenade, Santa Monica, California

Contact

Should you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
persaofficialus@gmail.com