After placing your order, you will receive two emails from Persa Milano: an order confirmation right away, and a shipping confirmation once your package has been dispatched.

If you haven't received your confirmation, please check your Spam or Junk folder first.

If you used your phone number instead of an email address at checkout, you will not receive a confirmation email. Please contact our Customer Support team to add your email and receive your tracking number.

Persa Milano orders are processed within 1-3 business days, Monday through Friday, excluding public holidays. Orders placed before 2:00 PM EST are processed the same business day, while orders placed after the cut-off time are processed on the next business day.

After processing, estimated delivery typically takes 5-12 business days. Delivery times may vary depending on your destination, carrier delays, weather conditions, or peak shipping periods.

We offer free worldwide shipping on all Persa Milano orders and always do our best to deliver your package as quickly and smoothly as possible.

Our team begins processing orders shortly after they are placed, so we cannot guarantee that address changes or order modifications can be accommodated.

Please contact us at persaofficialus@gmail.com as soon as possible if you need to make any changes. Once an order has been dispatched, it can no longer be modified.

We want you to love every Persa Milano piece. If you're not completely satisfied, you may return your item within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.

Please reach out to our Customer Support team to initiate a return.

Once your order ships, you will receive a shipping confirmation email with your tracking number. You can use this number to track your package directly through the carrier's website.

Tracking details may take up to 24-72 hours to update in the carrier's system after your order has shipped.